Privacy Policy


The Gyro Shack Privacy Statement

Last updated:  April 20, 2019

This privacy statement describes how The Gyro Shack collects, uses, protects and shares the personal information of our customers. Customers include those who visit our restaurants, use our website, mobile apps, social media platforms, and otherwise interact with us. Many of our restaurants are owned and operated by franchisees, which are independent businessmen and women. This privacy statement does not apply to our franchisees or to websites or mobile apps they operate. Please see our franchisees’ privacy notices for information on how they use customer information.

1. Information we collect

We may collect personal information about you when you visit our restaurants, use our websites, social media or mobile apps (“online services”), and otherwise interact with us (collectively, “services”).

You may provide the following information to us, depending on how you interact with us:

  • Personal details, such as your name, postal and email addresses, phone number, birthday information, and other contact information, when you register with our online services, log-in to Wi-Fi, enter one of our competitions, or contact us by phone or through our online services;
  • Transaction information, including information about the products you buy, prices, method of payment and payment details;
  • Account information, such as your username or password (or anything else that identifies you) used to access our online services or to buy or use our products and services;
  • Profile information, including products and services you like, or times you prefer to visit us; and
  • Other personal information you choose to provide us when you interact with us.

We collect information through automated methods.

We may use automated technology to collect information from your computer system or mobile device when you visit our restaurants, use our online services.

We may collect information about your:

  • Internet protocol (IP) address;
  • Computer or mobile-device operating system and browser type;
  • Type of mobile device and its settings;
  • Referring website (a site that has led you to ours) or application;
  • Online activity on other websites, applications or social media;
  • Communications to us or regarding us on social media; and
  • Activity related to how you use our online services, such as the pages you visit on our sites or in our mobile apps.

We collect information from other sources.

We may collect information about you from other companies and organizations.  We may also collect information that is publicly available.  For example, we may collect information about you when you interact with us through social media.

2. How We Use The Information We Collect

We may use the information we collect in the following ways.

To provide our services and contract with you:

  • Carry out your requests, fulfill orders, and process payments for our products and services;
  • Communicate with you about your orders, purchases or accounts with us, requests, questions, and comments;
  • Provide online services to you, which includes our websites or mobile apps; and
  • Provide customer support, including processing any concerns about our services.
To market to you, improve our services, and the following additional legitimate business interests:
  • Tell you about our products and services, competitions, offers, promotions or special events that we believe may interest you;
  • Tell you about the products and services of our business partners;
  • Personalize your experience in our restaurants and on our online services;
  • Manage our business, including developing new products and services, conducting consumer and operations research, and assessing the effectiveness of our sales, marketing, and advertising;
To comply with applicable law:
  • Protect against, identify and prevent fraud and other crime, claims, and other liabilities;
  • Comply with legal obligations and our policies;
  • Establish, exercise or defend a legal claim; and
  • Monitor and report compliance issues.

With your consent (where required by applicable law), we may use the information we collect for the following purposes:

  • To send you e-mails or text messages about our products and services, competitions, offers, promotions or special events that we believe may interest you;
  • To send you e-mails or text messages about the products and services of our business partners;
  • Provide location-based services;
  • Deploy cookies and similar technologies; and
  • Provide online services to you, which includes our website, social media or mobile apps.

We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or for which we will seek your consent.

3. How We Share The Information We Collect

We do not sell your personal information and only share your information as described in this privacy statement.

We may share your personal information within The Gyro Shack Family. The Gyro Shack Family includes The Gyro Shack Corporation, our affiliates, our subsidiaries, and our franchisees. Members of The Gyro Shack Family who receive this information from us are not authorized to use or share the information, except as set out in this privacy statement.

We may share your personal information with vendors who provide services to us, such as fulfilling orders, providing data processing and other information technology services, managing promotions, contests, prize draws, and sweepstakes, carrying out research and analysis, and personalizing individual The Gyro Shack customer experiences. We do not allow these vendors to use this information or to share it for any purpose other than to provide services on our behalf.

We may, for strategic or other business reasons, decide to sell or transfer all or part of our business. As part of that sale or transfer, we may pass the information we have collected and stored, including personal information, to anyone involved in the sale or transfer.

We have the right to use or share personal information as necessary to keep to any law, regulation or legal request, to protect our online services, to bring or defend legal claims, to protect the rights, interests, safety and security of our organization, our employees or franchisees, or members of the public, or in connection with investigating fraud or other crime, or violations of our policies.

4. Your Choices

Marketing Communications

If you have agreed to receive marketing communications from us, you can later opt out by following the opt-out instructions in the marketing communications we send you. You can also generally find your communication preferences with instructions on how to opt out in the profile section of the online services that you use. You may also have the ability to change your communication preferences using your device settings. You can also opt out by contacting us at our Corporate Office using the contact information provided below.

Opting out of one form of communication does not mean you have opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you have opted into receiving them. Please note that if you are receiving communications from a franchise, then you will need to opt out from them directly.

We do not share personal information with third parties for their own direct marketing purposes unless you give us permission to do so. When we give you notice, and you consent, we will share your personal information as you direct us to.

5. Use of Our Online Services and Other Technology

We, and our vendors who provide services to us may use cookies, web beacons and other similar technologies on our online services and in other areas related to our business, such as online advertising, to collect information and provide you with the services or products that you have requested.

Cookies and other technologies

A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user.

A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.

Please note the following:

  • You might be assigned a cookie when using our online services.
  • We offer certain features that are available only through the use of cookies and other similar technologies.
  • We may use both session (for the duration of your visit) and persistent (for the duration of a fixed period of time) cookies and other tracking technologies.
  • Our online services and other areas related to our business may have web beacons.

We use cookies, web beacons and other similar technology, to collect information for the purposes described in this privacy statement. We may also combine the information collected by these technologies with information we have collected about you by other means that are described in this privacy statement.

6. Links to Other Websites and Social Media

Our online services may offer links to websites that are not run by us but by third parties. If you visit one of these linked websites, you should read the website’s privacy policy, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, terms and conditions, and other policies.

We may also have providers of other apps, tools, widgets, and plug-ins on our online services, such as Facebook “Like” buttons, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.

7. Information Security

We are committed to taking appropriate measures designed to keep your personal information secure. Our technical, organizational and physical procedures are designed to protect personal information from accidental, unlawful or unauthorized loss, access, disclosure, use, alteration, or destruction. While we make efforts to protect our information systems, no website, mobile application, computer system, or transmission of information over the internet or any other public network can be guaranteed to be 100% secure.

8. Retention

We keep your information for the length of time needed to carry out the purposes outlined in this privacy statement and to adhere to our policies on keeping records (unless a longer period is needed by law).

9. Changes To Our Privacy Statement

This privacy statement is in effect as of the date noted at the top of the statement.  We may change this privacy statement from time to time.  If we do, we will post the revised version here and change the “last updated date” (the date it applies from) at the top of the statement. You should check here regularly for the most up-to-date version of the statement.

10. How To Contact Us

If you have privacy questions specific to The Gyro Shack, you can reach us at:

Attention: The Gyro Shack Corporate Office
412 E. Parkcenter Blvd. #205
Boise, ID 83706
Info@thegyroshack.com


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